Last year, I noticed my friend was having trouble with his business website. People were visiting, but very few were contacting him. The website looked outdated, the pages were not well arranged, and the menu was difficult to understand on phones. At first, he wanted to focus on social media and ads. Instead, we decided to improve the website first. We removed some unnecessary sections, made the menu clearer, updated the pictures, and improved the mobile layout. After that, the website became easier to use. Has anyone else considered a website redesign agency UK when dealing with similar website problems?