Agents increase efficiency by handling tasks, responding to requests, and providing guidance. Human agents assist clients, manage operations, and facilitate communication. AI agents automate workflows, answer queries, and deliver personalized support. Businesses leverage agents to improve customer satisfaction, save time, and enhance productivity. By using agents, companies can provide faster responses, reduce errors, and ensure smooth interactions. Whether human or AI-powered, agents create more organized, responsive, and effective communication channels, helping businesses connect with clients and users in a seamless and professional way.